FRONTLINE SUPPORT WORKER REVIEW | NSW Public Service | Director & Project team member
RMEASURES services were instrumental in helping operations understand the challenges for one of our roles and to pave a sensible and achievable way forward.
RMEASURES began by conducting a comprehensive analysis of the role, the context in which it operates and the broader dynamics. His ability to dive deep into our operations and understand our way of operating and our pain points was extremely impressive. Working closely with our operations teams to identify opportunities, mitigate risks and to develop a comprehensive set of attainable recommendations.
Throughout the engagement, RMEASURES regularly shared progress and insights. He shared his expertise and tested his thinking and suggestions and supported the project team to make decisions on where the work and recommendations should head, ensuring our needs were met along the way.
I felt RMEAURES was truly a partner in this work. Taking a genuinely collaborative and supportive approach, and ensured the project team’s voices were heard and represented in the final output.
RMEASURES began by conducting a comprehensive analysis of the role, the context in which it operates and the broader dynamics. His ability to dive deep into our operations and understand our way of operating and our pain points was extremely impressive. Working closely with our operations teams to identify opportunities, mitigate risks and to develop a comprehensive set of attainable recommendations.
Throughout the engagement, RMEASURES regularly shared progress and insights. He shared his expertise and tested his thinking and suggestions and supported the project team to make decisions on where the work and recommendations should head, ensuring our needs were met along the way.
I felt RMEAURES was truly a partner in this work. Taking a genuinely collaborative and supportive approach, and ensured the project team’s voices were heard and represented in the final output.